Frequently Asked Questions
Can't find an answer? Contact our support team.
What devices does GreenLine support?
GreenLine works on Android and iOS phones, as well as Windows, macOS, and Linux computers. Our app is available on the Google Play Store and Apple App Store.
Does filtering still work on mobile data?
Yes. Because filtering runs through a VPN tunnel, it works on any internet connection — Wi-Fi, mobile data, or public hotspots.
Can my child bypass GreenLine?
GreenLine is designed to be tamper-resistant. Disabling the VPN requires device permission that you control. We also support accountability partner notifications if the VPN is disconnected.
Is there a free trial?
Yes — all plans include a 14-day free trial. No credit card required to start.
How do I cancel?
You can cancel anytime from your account dashboard. Your protection stays active until the end of your billing period.
What payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard) via Paystack, as well as Apple Pay for iOS subscribers.
Is my data private?
We log DNS queries for reporting purposes within your dashboard. We do not sell data to third parties. See our Privacy Policy for full details.